Screencast Help

Custom video support & walkthrough

Get a custom screencast (video walkthrough) of something you need help with. This can be for something not working right, or something you would like to know how to do or do better.

$35 per request paid in advance. We will review your request ASAP, typically same day. Requests can include multiple things but try to limit this because the screencast will be 5-10 minutes in length. We reserve the right to deny it if it’s too complex and you will only be billed once approved. When we have all the information we need from you, we’ll create a video walkthrough and provide you a link to the video that you’ll have access to forever!

Additional questions or support needed after the screencast is provided or outside what we decide to include in the screencast may incur additional billing. Any additional time is $150/hr.

Please provide as much information as you can below, failure to do so may delay completing your request.

  • This field is for validation purposes and should be left unchanged.

Other support options:

Web Updates

Our most common and popular offering. Need something updated, fixed or modified on your site? We’ll boss it around for you.

  • A minimum of 30 minutes is required, $75 paid in advance.
  • Kate & Jonah will review your request and provide an estimate if any additional work is needed.
  • Any additional time is $150/hr.

Basic Maintenance

Another new offering to help you keep your website updated on a budget!

  • $35/mo. billed automatically and you must sign on for a minimum of 1 year.
  • Includes: WordPress/plugins/theme updates, testing up to 1 forms notifications (contact form), and doing a general sweep of the website and making any additional recommendations.
  • ***Maintenance does not include larger issues that exist or occur because of updates. You’ll be notified if anything arises (very rare) with an estimate for additional time needed at our normal hourly rate of $150/hr.

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